Casino Review Process

Hands-On Casino Testing You Can Rely On

Our reviews are based on hands-on testing and ongoing monitoring. We research how casinos operate once players sign up, deposit funds, and attempt to withdraw winnings. This ensures our online casino reviews reflect real player experience, not marketing promises.

CasinosHub Review Criteria (At a Glance)

CasinosHub applies the same review criteria to every casino, making it easier to compare platforms based on real performance rather than headline offers.

👉 View all our expert online casino reviews

How Our Casino Review Ratings Are Calculated

Each casino review includes a clear breakdown of strengths and drawbacks, making it easier to compare options at a glance.

Our ratings are based on how casinos perform after sign-up, not on marketing promises. Every casino is scored using the same weighted system, with greater emphasis placed on areas that most affect your player experience.

Casino Rating Breakdown

Payouts & Withdrawals (30%)
Withdrawal speed, processing times, limits, and payout reliability carry the most weight in our ratings. Casinos that offer clear, consistent, and timely withdrawals score higher in this category.

Bonuses & Promotional Terms (25%)
Bonuses are assessed based on wagering requirements, cash-out limits, eligible games, and how clearly the terms are explained. Offers are rated on fairness and realism, not headline size.

Usability & Mobile Experience (20%)
We review navigation, account management, site speed, and mobile performance. Casinos that deliver a smooth experience across both desktop and mobile score more highly.

Game Selection & Software (15%)
Game variety, software providers, and overall game quality are evaluated, including pokies, table games, and live dealer options.

Customer Support (10%)
Support availability, response times, and the quality of assistance are reviewed, with particular attention paid to payment and account-related issues.

How CasinosHub User Ratings Work

CasinosHub uses a 0.0–5.0 rating scale, displayed as decimal scores, to reflect how casinos perform across our review criteria. Decimal ratings allow for more accurate comparisons between casinos with similar strengths and weaknesses.

5.0 – Excellent
The highest possible rating. These casinos meet all review standards and perform consistently well across payouts, bonus terms, usability, security, and support.

4.0–4.9 – Very Good
Strong, reliable casinos that perform well overall, with only minor weaknesses that don’t significantly affect gameplay or withdrawals.

3.0–3.9 – Average
Casinos that meet basic expectations but lack consistency or standout features. Generally safe to use, though better options are often available.

2.0–2.9 – Below Average
Casinos with noticeable issues, such as slow withdrawals, restrictive bonus terms, or inconsistent support. These sites are reviewed with caution.

Below 2.0 – High Risk
Casinos with serious concerns across multiple areas. These platforms are typically not recommended due to payout, fairness, or operational issues.

Independent Sources and Player Feedback

Alongside in-house testing, we monitor verified player feedback and recurring complaint patterns from trusted third-party platforms and online communities. This helps confirm whether issues are isolated or ongoing and adds context to our expert assessments over time.

Red Flags We Watch for in Casino Reviews

Our review process is designed to identify potential risks that affect real-money play. We highlight issues such as payout delays, restrictive bonus terms, and operational practices that may negatively impact player experience.

These problems often occur after deposits are made or withdrawals are requested, rather than at signup, which is why they receive close attention in every review.