Welcome Bonuses and Promotions
You can get great bonuses to play online at Royal Ace Casino. They offer an unlimited 100% match bonus on your first deposit. This means - there is no limit! Of course, you can not withdrawal bonus funds as they come in the form of casino credits and not cash. There are playthrough requirements as is standard in the industry, but once that's done, you're in the clear. 30x playthrough seems to be the norm and Royal Ace follows that. Also know, at this particular casino, this only applies to certain games. Make sure to read the terms of your bonuses before playing them so it's clear.
In terms of their loyalty programs that you have a compensation point program that gives you one point for every $10 you bet on any game. Once you have accrued 100 points that you can redeem them for one dollar. This is pretty standard and not too far above the industry average.
Games, Features, Software and Graphics
The software that Royal Ace uses is Real-Time Gaming software. They use it for download casino and instant casino. If you want to play the games instantly, you can simply be hooked up to the Internet and start playing immediately. The download casino is an option whereby you download the software onto your PC and then start playing. With regard to the download casino you can play 18 different table games, 97 slots, 18 video poker games, and 10 jackpots. If you are playing the instant games you have access to 17 table games, 29 slots, 28 video poker games, but no jackpots. Although the options are limited, you can spin to win with online pokies at Royal Ace.
If you prefer gaming on the go, you may access the casino via your preferred mobile device. Be it mobile phone or tablet, there are several options to keep you enjoying your gaming experience regardless of where you are.
Payments and Banking Options
In terms of payment and banking options this particular casinos absolutely not recommended because of their payout speed. There have been a massive number of complaints related to slow payouts taking a minimum of two months. Taking in to consideration that some withdrawal payment options can take longer to process than others, this can cause frustrations, but can be rectified.
There are no minimum or maximum withdrawal limts, which is a huge positive, considering many other venues do have these regulations which is a let down. Some of their banking options include Visa/Mastercard, Skrill, wire transfer, cheque and even Bitcoin which is rapidly gaining momentum in the online gaming industry. These are the more popular choices, so this adds some convenience.
Customer Service
With regard to customer service it can take upwards of a full day to receive any type of response to email. They do have a toll-free phone number and four separate email addresses that you can use to contact them. There is also a 24/7 live chat feature. The staff does seem knowledgable, and despite the lengthy wait for email responses, the chat option seems to be the best bet.
Security
SSL security features are provided at Royal Ace Casino. In addition, you will find certification through CDS. CDS is registered in Curacao.
Final Impressions
There are a great deal of complaints about the payment processing and it is easy to see why most people would recommend you avoid this particular site. For further information on banking standards in the industry, read more at CasinosHub.com.
However, with the unlimited welcome bonus and great variety of popular games on hand, you really can't miss with Royal Ace casino. You will get your entertainment value and find the fexibility available through multi-platform access. Other than not having an abundance of follow up offers on display on their website, you will find enjoyment and a cooperative staff to assist you.
